Privacy Policy
Privacy Policy – Sutton Atelier Vancouver
Last updated: November 2025
Sutton Atelier Vancouver values the protection of our customers’ personal information. This Privacy Policy explains how personal data is collected, used, and protected. By using our services, you agree to the practices described in this policy.
1. Collection of Personal Information
Sutton Atelier Vancouver collects various types of personal information to provide an optimal shopping experience. This may include your first and last name, shipping and billing address, email address, phone number, and payment information. We collect this information directly from you when you visit our website, place an order, or contact our customer service.
2. Use of Personal Information
The personal information we collect is used to process and ship orders, manage payments and prevent fraud, communicate with customers regarding their orders and our product offerings, improve our customer service and respond to inquiries, and send updates about new products, promotions, or events when you have given consent to receive them.
3. Sharing of Personal Information
Sutton Atelier Vancouver does not sell, rent, or trade personal information to third parties. We only share information with trusted service providers who process payments or manage logistics and delivery on our behalf, when required by law or legal procedures, or when necessary to protect the rights, property, or safety of Sutton Atelier Vancouver, our customers, or the public. All third parties that handle personal data for us must comply with strict confidentiality and security standards.
4. Protection of Personal Information
Sutton Atelier Vancouver takes appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies for payment transactions, limiting access to personal data to employees and partners who require it to perform their duties, and monitoring our systems regularly to detect vulnerabilities or potential threats.
5. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Once the information is no longer required, it is securely deleted or anonymized.
6. Customer Rights
Under applicable privacy laws, customers have certain rights regarding their personal data. You may request access to your personal information, request correction of inaccurate or incomplete data, request deletion of your information (subject to legal retention requirements), or withdraw your consent to data processing at any time. To exercise these rights, please contact us using the details below.
7. Cookies and Similar Technologies
Sutton Atelier Vancouver uses cookies and similar technologies to improve your browsing experience. Cookies help remember your preferences and analyze site usage to optimize performance. You can adjust your browser settings to refuse cookies if you prefer, but this may limit the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated “Last updated” date. Customers are encouraged to check this page regularly to stay informed about how we protect their personal information.
9. Contact Information
For any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: info@suttonatelier.com
Sutton Atelier Vancouver is committed to protecting your privacy and handling personal information responsibly and securely in compliance with both the General Data Protection Regulation (GDPR) of the European Union and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).